Job Description
Building a network security operations team for a global managed network and security services provider. The team supports enterprise firewalls, SD-WAN, routers and Wi-Fi across about 100 countries.
The role. You are the final technical escalation for the team across routing, WAN, firewalls and cloud-delivered security. You fix the hard problems and make sure they do not come back.
- Duration: Contract/permanent
- Work Location: Mumbai/Pune
What you will do
- Resolve complex escalations: BGP and WAN edge failures, multi-vendor VPN issues, intermittent performance faults.
- Troubleshoot SASE and secure-access tunnels (Prisma Access, Zscaler, Cato) with the vendors.
- Lead problem management: find patterns in repeat faults and drive permanent fixes.
- Design standard configurations, change templates and runbooks across Cisco, Meraki, Palo Alto and Fortinet.
- Review high-risk changes before they go live; lead major-incident bridges.
- Coach L2 engineers and own technical quality across shifts.
What you need
- 8 to 12 years in enterprise or service-provider networking, at least 4 in network security.
- Expert routing: BGP, OSPF, MPLS and internet edge design; Cisco ISR and Catalyst 8000 routers.
- Deep experience on at least two of: Cisco ASA/FTD, Meraki MX, Palo Alto, Fortinet.
- Hands-on with at least one SASE or SSE platform.
- Problem management and major-incident experience in a managed-service setting.
Certifications: CCNP Enterprise or CCNP Security (required); CCIE, PCNSE, Zscaler ZDTA/ZCCP or Cato SASE Expert preferred.
Nice to have: Python or Ansible automation; network monitoring and syslog design.
Thank you for your interest in this role. Please also share your CV at Shyam@lsarecruit.co.uk and if suitable, we will get in touch with you to discuss further.