Job Description
Matrix-manage approximately 7 team members, holding monthly portfolio/team reviews and ensuring agreed actions are tracked to completion.
Lead the assigned programme/project portfolio, with 100% of required status reports and executive updates submitted by agreed deadlines and at least 95% of approved milestones delivered to target dates, subject to approved change control.
Attend all scheduled customer meetings and act as the point of contact for customer escalations, acknowledging escalations within 1 working day and agreeing an action plan within 2 working days.
Lead agreed transformation initiatives, with milestones, benefits and delivery dates documented and progress reviewed monthly.
Actively contribute to Customer Delivery leadership activities and complete agreed leadership actions by their target dates.
Develop the Small Projects Service Proposition, with agreed improvements documented, approved and implemented by the agreed end date.
Maintain project discipline across 100% of the assigned portfolio by holding regular risk reviews, reviewing RAID logs weekly, applying change control, maintaining agreed reporting, and ensuring plans are updated to the required standards.
Support ServiceNow adoption across the assigned portfolio, targeting 100% of applicable projects using ServiceNow for agreed project management and reporting activities by the agreed end date.
Thank you for your interest in this role. Please also share your CV at mahanthi@lsarecruit.co.uk and if suitable, we will get in touch with you to discuss further.
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