Full time
Sunbury, UK
Posted 11 months ago

Position Name: AV Support Engineer  

Job type: Permanent

Work Location: Sunbury, UK

Job Description:

Roles & Responsibilities:

  • AV device management, including configuration & installation of AV devices, e.g., Poly, Crestron, AMX, Cisco, Yealink, Logitech, and Microsoft Teams Solutions 
  • Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays 
  • Perform preventative maintenance to resolve problems or identify resolution to appropriate vendor or manufacturer 
  • Coordinate with AV equipment OEMs for resolution/workarounds, when required 
  • Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations 
  • Manage ticket queue to respond to user requests 
  • Setup and breakdown of all onsite meetings 
  • Daily system testing to ensure equipment and room functionality 
  • Perform remote testing for local and regional offices 
  • Videoconferencing experience including operation, call set-up and equipment 
  • Establishing and testing of individual and group VC sessions, i.e., meeting support, including consultation of users on best connection type 

 Skills and Abilities: 

  • Effective communication with peers, customers, and colleagues across the business
  • Ensure operational availability of all dedicated AV and Video Production environments
  • Ability to work autonomously and think independently
  • Good knowledge of Windows based devices
  • Ability to balance multiple tasks and meet deadlines with changing priorities
  • Strong organizational skills and excellent attention to detail
  • Excellent communication and interpersonal skills, both verbal and written
  • Demonstrated customer service focus and client communication skills
  • Ability to work from different office locations in London and the South-East when required
  • White glove support for VIP meetings and events

Expertise:

  • 3+ years’ experience of AV support in a corporate environment
  • High level of experience with Microsoft Teams and O365 integration
  • CCNA Video, CCNA Routing & switching is desirable
  • Certification from respected vendors, Poly, Crestron (CTS), AMX, Cisco, Microsoft is desirable

If interested, please share me your updated CV to discuss further Careers@Lsarecruit.co.uk

Job Features

Job Category

Information technology

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