Job Description
Building a network security operations team for a global managed network and security services provider. The team supports enterprise firewalls, SD-WAN, routers and Wi-Fi across about 100 countries.
The role. You own faults and changes on a large Cisco Meraki estate: MX security and SD-WAN appliances, MR access points, MS switches and MG cellular gateways across hundreds of sites. You also support sites as they migrate from classic firewalls to SD-WAN.
- Duration: Contract/permanent
- Work Location: Mumbai/Pune
What you will do
- Troubleshoot MX outages, AutoVPN and SD-WAN path issues, WAN failover and cellular backup.
- Diagnose MS switch, MR wireless and MG cellular issues from the Meraki dashboard.
- Configure and tune MX security: firewall rules, content filtering, IDS/IPS and malware protection.
- Deliver changes and new-site installs, including SD-WAN migrations, to agreed standards.
- Work with ISPs, Cisco support and customer IT on escalated faults; write clear root-cause notes.
- Guide L1 engineers and improve runbooks for recurring faults.
What you need
- 4 to 7 years in network or network security operations, with at least 2 years on Cisco Meraki.
- Strong MX, MS and MR knowledge, including AutoVPN, SD-WAN policies and traffic shaping.
- Solid routing and switching: BGP, OSPF, VLANs, spanning tree, IPsec.
- ServiceNow incident and change process; ITIL basics.
Certifications: Cisco Meraki CMNA (required); Meraki ECMS1/ECMS2 or CCNP Enterprise preferred.
Nice to have: Meraki dashboard API scripting; classic Cisco ASA or Firepower; large multi-site estates.
Thank you for your interest in this role. Please also share your CV at Shyam@lsarecruit.co.uk and if suitable, we will get in touch with you to discuss further.