Job Description
Building a network security operations team for a global managed network and security services provider. The team supports enterprise firewalls, SD-WAN, routers and Wi-Fi across about 100 countries.
The role. You own Palo Alto and Fortinet firewalls across several customer estates, from branch appliances to data-centre pairs, plus the cloud security services attached to them.
Duration: Contract/permanent
Work Location: Mumbai/Pune
What you will do
- Troubleshoot PAN-OS and FortiOS outages, HA, VPN, routing and performance issues.
- Manage policy in Panorama and FortiManager: security rules, NAT, App-ID, URL filtering, threat prevention profiles.
- Fix URL categorisation and cloud-service connectivity issues (PAN-DB, FortiGuard).
- Support Prisma Access remote networks and policy, including traffic analysis for bandwidth complaints.
- Run upgrades, hardware swaps and new installs; write root-cause notes and runbooks.
- Act as escalation point for L2 engineers on these platforms.
What you need
- 5 to 8 years in network security, with at least 3 years on Palo Alto and 2 on Fortinet.
- Panorama and FortiManager operations at multi-customer scale.
- Strong IPsec, NAT, BGP and OSPF; packet captures and log analysis.
- ServiceNow incident and change process; ITIL basics.
Certifications: PCNSE (required); Fortinet NSE 4 or FCP Network Security (required or within 3 months).
Nice to have: Prisma Access or Strata Cloud Manager; Zscaler or Cato SASE; Fortinet SD-WAN.
Thank you for your interest in this role. Please also share your CV at Shyam@lsarecruit.co.uk and if suitable, we will get in touch with you to discuss further.